Is your business ready for e-commerce? It’s no secret that e-commerce is on the rise. With an estimated £3 trillion in global retail market revenue in 2020, it’s evident that e-commerce will continue to be a major player in the future of business. However, there are some challenges companies face when transitioning from brick-and-mortar to online shopping. This blog post discusses 3 ways you can prepare your business for this transition by developing strategies and tactics with different levels of complexity. You may find you’re more ready than you think.
1) Start Small and Test:
As with any new business venture, it’s best to start small. With e-commerce, this is especially important in order to test the waters and determine what works best for your customer base. Maybe you don’t need a fully functioning online store right away? We help our customers identify which parts of their business will transition well into e-commerce, we can take out the guesswork, remove trial and error and get you on the path to a successful e-commerce journey quickly and efficiently.
2) Leverage Your Current Assets:
If you already have a brick-and-mortar location, your existing assets can be used to support the success of an e-commerce business model. You can make these resources available on other platforms such as social media channels or apps for mobile devices. Another option is using online promotions like email blasts, digital advertising campaigns, and online marketplaces to reach more customers. We have worked with many businesses to identify the best platforms for them to make the move into e-commerce and we can help you take that small step towards the platform that will work best for your business.
3) Educate Your Customers:
Customer education is key to the success of your e-commerce business. You should be aware that not all customers are going to have a seamless experience when shopping online, so it’s important you provide them with information on how they can best use your site and even offer support/assistance if needed. By gaining an understanding of your customers and what they expect from an online shopping experience, you can better prepare for their needs. We have been deploying successful e-commerce platforms for years and understand the different types of challenges your customers will face and can guide you on this journey.
Your business is unique. You may have a product or service that isn’t being offered by any other company in the world – because it was created just for them! Developing a strategy to share this with potential buyers will not only put you ahead of your competition but will ensure you reap the rewards for years to come.
We have worked with many customers in the past who thought they were not ready for e-commerce, but with our expertise, we can get an understanding of your business and use our proven methods for developing and deploying e-commerce that works. Contact us today to discuss how prepared your business already is for e-commerce and discover how we can help.